Returns Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- NO RECEIPT, NO EXCHANGE.
- Sales returns are allowed only where the product was purchased. ORIGINAL receipt is needed to process any sales return transactions.
- Credit note with a validity of three (3) months will be issued for returned products in cases where the customer’s choice of replacement item(s) is not available. A credit note can be used only in the same branch where it was issued.
- The exchange of purchased items will be allowed within three (3) days from the date of purchase (e.g. items purchased on Jan 1 will be permitted to be exchanged for full purchase value to another item until Jan 3). In the event of a sudden price drop within the three-day exchange period, the returned item will be valued at the current list price.
- Only items with complete boxes, CDs, Drivers and Manual in pristine condition will be accepted for exchange. Consumer items such as Tablets, Digital Cameras, Cellular Phones, headsets will only be permitted for return if the original packaging (e.g. shrink wrap/blister pack) has not been opened and the device has not been used. Consumable items such as cartridges, ribbons, etc. that have been opened will not be honored for return. A software is not allowed for sales return.
- The company reserves the right to decline any returns when deemed necessary.